Mt. Pleasant, SC – May 22, 2012 – eGroup today announced it has received the EMC Velocity Services Quality Award from EMC Corporation during EMC World for achieving service delivery excellence and providing exemplary levels of customer satisfaction as demonstrated by the EMC Velocity Authorize Services Network Quality (ASNQ) program.

The ASNQ program is a project-specific survey program designed for EMC ASN partners to solicit customer feedback about the quality of their service engagements. The survey results enable partners to engage in a continuous improvement process, resulting in a higher level of professional services quality and customer satisfaction.<!--more-->

Mike Carter, Principal Consultant at eGroup states; “We are thrilled to again receive this award. We invest in our people so we can provide the highest quality of professional services to our clients, and our reputation for quality work is our most valued asset.”

“All of our Velocity ASN partners aim to deliver outstanding levels of customer service and embrace quality as a measurement of their customer’s total satisfaction,” said Brian Abernethy, Senior Manager, EMC Partner Services – Americas. “As an EMC Velocity Authorized Services Network Quality award winner, eGroup demonstrated leadership in service delivery quality and exemplified the high standards that EMC holds its own Global Services organization to.”

The Velocity ASN program members are a select community of Velocity partners from across the globe, authorized by EMC to deliver professional services that complement and extend EMC’s service offerings and expand EMC Global Services’ coverage capabilities.

About eGroup

Providing customers across the southeast with a distinct competitive advantage since 1999, eGroup is a visionary technology solutions and services firm with the ability to execute swiftly in a rapidly changing information technology landscape. eGroup’s solutions drive customers’ cost containment, revenue growth, and service objectives by addressing challenges associated with mobility, access to critical applications and data, and security. eGroup’s expertise and core competency is focused in three distinct areas: Cloud Services (public and private), Application Services, and End-User Computing. To deliver these solutions, eGroup has strategic partnerships with industry leaders that include VMware, Cisco, and EMC, along with Citrix, Microsoft, and Trend Micro, and a highly-skilled workforce trained in all of the latest developments in information technology. To learn more, visit <a href="http://www.eGroup-us.com">www.eGroup-us.com</a>.

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