At eGroup, we're all about delivering successful outcomes for our customers. So we're especially excited when we get to publicly share a successful customer project.

For example, take International Forwarders, Inc. (IFI), a full-service international logistics management and Customs brokerage firm that manages imports and exports of products valued in the millions of dollars.

As international shipping costs and complexities have increased, the requirements for precision among IFI's clients have grown along with them. Even small delays or problems can have a huge ripple effect in other parts of the supply chain, which puts enormous pressure on IFI to ensure its systems are always available and working properly when needed.

While there had not been a serious problem to date, after evaluating its then-current technology IFI recognized that the potential was there.

“We had a completely physical server environment, and as a result there were a lot of single points of failure,” says Bonnie Miley, IT Supervisor at IFI. “If something were to happen it could be tough to recover quickly. We wanted to get on more current technology, and after reviewing our options we liked the flexibility and expandability that virtualization offered – particularly when it came to deploying and cloning servers. We especially liked the idea that if there was a failure in one piece of hardware or host, we could move the server to another host quickly. We also wanted to find a better data backup option than the weekly tape backups we were running.”

The ultimate goal was to create a high-availability environment that ensured systems and data could be restored quickly in the event of a failure. With a small IT staff, IFI wanted a long-term solution that would be easy to manage and update.

And that's where eGroup came in to develop and design a solution to meet IFI's requirements. For the full scoop and details of the successful outcome, be sure to read the case study below!

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