<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="font-family: Calibri;"><span style="font-size: small;">To develop and implement a comprehensive business continuity strategy with respect to your IT systems infrastructure, it is vital that you understand that not all systems and data should be treated in the same fashion.  In order to make informed decisions on the investment you are willing to make in a business continuity solution, you must know how all of yor systems and data correspond to the financial bottom line of the business. This is a high level guide that will provide insight into developing a strategy designed for your business.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="font-family: Calibri;"><span style="font-size: small;"><!--more--></span></span><span style="text-decoration: underline;"><span style="font-family: Calibri;"><span style="font-size: small;">IT Business Continuity - What is it?<span style="mso-spacerun: yes;">  </span></span></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">The availability and functionality of the systems and data necessary to do your job, ie. “continue business”</span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="text-decoration: underline;"><span style="font-family: Calibri; font-size: small;">IT Business Continuity Planning</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">The steps an organization takes to ensure that essential business functions can continue during and after a service failure</span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><strong><span style="font-family: Calibri;"><span style="font-size: small;">Goals of Business Continuity Planning</span></span></strong></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l7 level1 lfo1; tab-stops: list .5in;"><span style="font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">          </span></span></span><span style="font-family: Calibri; font-size: small;">Prevent interruption of mission-critical services</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l7 level1 lfo1; tab-stops: list .5in;"><span style="font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">          </span></span></span><span style="font-family: Calibri; font-size: small;">Return mission-critical services to operation quickly and efficiently</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l7 level1 lfo1; tab-stops: list .5in;"><span style="font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">          </span></span></span><span style="font-family: Calibri; font-size: small;">Minimize the loss of data in the event of a <strong><em>service failure</em></strong>* </span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">Why? Minimize the financial impact caused by failure of a mission critical IT service</span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">With respect to IT, that means different things to different organizations.<span style="mso-spacerun: yes;">  </span>To develop YOUR business continuity plan for IT…</span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><strong><span style="font-family: Calibri;"><span style="font-size: small;">Developing a Business Continuity Plan</span></span></strong></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="text-decoration: underline;"><span style="mso-bidi-font-weight: bold;"><span style="font-family: Calibri; font-size: small;">Step 1: </span></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">Understand the criticality of the systems, applications and data you use (with $$ in mind)</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.25in; mso-list: l8 level1 lfo2; tab-stops: list .25in;"><span style="font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">          </span></span></span><span style="font-family: Calibri; font-size: small;">Which systems, applications and data would you classify as business-critical?</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.75in; mso-list: l8 level2 lfo2; tab-stops: list .75in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">Ø</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri; font-size: small;">Email?</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.75in; mso-list: l8 level2 lfo2; tab-stops: list .75in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">Ø</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri; font-size: small;">Database?</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.75in; mso-list: l8 level2 lfo2; tab-stops: list .75in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">Ø</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri; font-size: small;">File Systems?</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.75in; mso-list: l8 level2 lfo2; tab-stops: list .75in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">Ø</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri; font-size: small;">ERP System or line-of-business application</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.75in; mso-list: l8 level2 lfo2; tab-stops: list .75in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">Ø</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri; font-size: small;">B2B (EDI) transactions?</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.75in; mso-list: l8 level2 lfo2; tab-stops: list .75in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">Ø</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri; font-size: small;">Website?</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.25in; mso-list: l8 level1 lfo2; tab-stops: list .25in;"><span style="font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">          </span></span></span><span style="font-family: Calibri; font-size: small;">If you have not identified criticality incrementally, you need to do so </span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.75in; mso-list: l8 level2 lfo2; tab-stops: list .75in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">Ø</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri; font-size: small;">Dictates what you need to spend on protection/recoverability</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.75in; mso-list: l8 level2 lfo2; tab-stops: list .75in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">Ø</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri; font-size: small;">Analysis can be highly detailed (formal Business Impact Analysis) or can be general (brainstorm with key stakeholders)</span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="text-decoration: underline;"><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-bidi-font-weight: bold;">Step 2: </span> </span></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">Identify Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO)</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l4 level1 lfo3; tab-stops: list .5in;"><span style="font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">          </span></span></span><span style="font-family: Calibri; font-size: small;">RTO: How long is ACCEPTABLE for you be without access to these systems, apps and data?</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 1in; mso-list: l4 level2 lfo3; tab-stops: list 1.0in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">Ø</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri; font-size: small;">Traditional RTO can be 72 hours and up</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 1in; mso-list: l4 level2 lfo3; tab-stops: list 1.0in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">Ø</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri; font-size: small;">The shorter the RTO, the higher the cost</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l4 level1 lfo3; tab-stops: list .5in;"><span style="font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">          </span></span></span><span style="font-family: Calibri; font-size: small;">RPO:  How much data is ACCEPTABLE for you to lose in a service failure?  </span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 1in; mso-list: l4 level2 lfo3; tab-stops: list 1.0in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">Ø</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri; font-size: small;">Traditional RPO is 24-48 hours</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 1in; mso-list: l4 level2 lfo3; tab-stops: list 1.0in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">Ø</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri; font-size: small;">The shorter the RPO, the higher the cost</span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="font-family: Calibri;"><span style="font-size: small;"><span style="text-decoration: underline;"><span style="mso-bidi-font-weight: bold;">Step 3:</span></span>  </span></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">Understand your Risks.</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l5 level1 lfo4; tab-stops: list .5in;"><span style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">       </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>What <em>could</em> happen and what are the chances?</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l5 level1 lfo4; tab-stops: list .5in;"><span style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">       </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>Risk assessments can be highly detailed (formal Risk Analysis) or can be general (brainstorm with key stakeholders)</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 1in; mso-list: l9 level2 lfo5; tab-stops: list 1.0in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">Ø</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>Most feared, least occurring:</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 1.5in; mso-list: l2 level3 lfo6; tab-stops: list 1.5in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">ü</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>Hurricanes, Earthquakes, Fires, Floods</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 1in; mso-list: l2 level2 lfo6; tab-stops: list 1.0in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">Ø</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>Least feared, most commonly occurring:</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 1.5in; mso-list: l2 level3 lfo6; tab-stops: list 1.5in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">ü</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>User error </span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 1.5in; mso-list: l2 level3 lfo6; tab-stops: list 1.5in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">ü</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>Power Outage</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 1.5in; mso-list: l2 level3 lfo6; tab-stops: list 1.5in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">ü</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>Hardware/software/Network failures</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 1.5in; mso-list: l2 level3 lfo6; tab-stops: list 1.5in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">ü</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>Virus attack</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 1.5in; mso-list: l2 level3 lfo6; tab-stops: list 1.5in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">ü</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>Minor or localized accidents</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="text-decoration: underline;"><span style="mso-bidi-font-weight: bold;"><span style="font-family: Calibri; font-size: small;">Step 4:  </span></span></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">Implement<span style="mso-spacerun: yes;">  </span>an IT infrastructure that can meet: </span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"> </p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l14 level1 lfo7; tab-stops: list .5in;"><span style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">       </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>RTO’s </span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l10 level1 lfo8; tab-stops: list .5in;"><span style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">       </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>RPO’s </span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l10 level1 lfo8; tab-stops: list .5in;"><span style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">       </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>Your Budget</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">Sounds easy enough….So how do I do it?</span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><strong><span style="font-family: Calibri;"><span style="font-size: small;">Tactical Steps in Business Continuity</span></span></strong></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="text-decoration: underline;"><span style="font-family: Calibri; font-size: small;">Backup <em>and Recovery<span style="mso-spacerun: yes;">  </span></em>Strategy</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l13 level1 lfo9; tab-stops: list .5in;"><span style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">       </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>Tape:  Still most common</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l13 level1 lfo9; tab-stops: list .5in;"><span style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">       </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>Disk-based:  Dedicated systems or removable devices</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l13 level1 lfo9; tab-stops: list .5in;"><span style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">       </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>Online backup services</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;"><em>3 Pointers  </em></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;"><em>1.<span style="mso-spacerun: yes;">  </span>It’s not how fast you can backup, it’s how fast you can recover.</em></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;"><em>2.<span style="mso-spacerun: yes;">  </span>Get your backups and restoration EQUIPMENT OFFSITE!</em></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;"><em>3.<span style="mso-spacerun: yes;">  </span>Please test your backup/restore processes AND EQUIPMENT</em></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="text-decoration: underline;"><span style="font-family: Calibri; font-size: small;">System Design</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l11 level1 lfo10; tab-stops: list .5in;"><span style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">       </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>Use Tier 1 Hardware Providers with Support</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l11 level1 lfo10; tab-stops: list .5in;"><span style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">       </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>Fault Tolerance – Eliminate single points of failure</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 1in; mso-list: l3 level2 lfo11; tab-stops: list 1.0in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">Ø</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>Redundancy – Power Supplies, Hard Drives, Processors, network connections, etc.</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l1 level1 lfo12; tab-stops: list .5in;"><span style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">       </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>Backup Strategy (I had to mention again…at least have one)</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l1 level1 lfo12; tab-stops: list .5in;"><span style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">       </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>Shared Storage and Virtualization Platforms </span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l1 level1 lfo12; tab-stops: list .5in;"><span style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">       </span></span></span><span style="font-family: Calibri;"><span style="font-size: small;"><span style="mso-spacerun: yes;">  </span>Enterprise-Class design, but becoming viable for the SMB</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="text-decoration: underline;"><span style="font-family: Calibri; font-size: small;">Application Design</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l6 level1 lfo13; tab-stops: list .5in;"><span style="font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">          </span></span></span><span style="font-family: Calibri; font-size: small;">Keep Operating Systems up to date (upgrades, patches, supportability)</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l6 level1 lfo13; tab-stops: list .5in;"><span style="font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">          </span></span></span><span style="font-family: Calibri; font-size: small;">Implement Anti-Virus on all systems (and keep updated)</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l6 level1 lfo13; tab-stops: list .5in;"><span style="font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">          </span></span></span><span style="font-family: Calibri; font-size: small;">Clustering, load balancing, fail-over, etc. </span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 1in; mso-list: l6 level2 lfo13; tab-stops: list 1.0in;"><span style="font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;"><span style="font-size: small;">Ø</span><span style="font: 7pt &quot;Times New Roman&quot;;">  </span></span></span><span style="font-family: Calibri; font-size: small;">Enterprise-Class design, but becoming viable for the SMB</span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="text-decoration: underline;"><span style="font-family: Calibri; font-size: small;">Sophisticated Examples of Business Continuity</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l0 level1 lfo14; tab-stops: list .5in;"><span style="font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">          </span></span></span><span style="font-family: Calibri; font-size: small;">Virtualization</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l0 level1 lfo14; tab-stops: list .5in;"><span style="font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">          </span></span></span><span style="font-family: Calibri; font-size: small;">Shared Storage</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l0 level1 lfo14; tab-stops: list .5in;"><span style="font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">          </span></span></span><span style="font-family: Calibri; font-size: small;">Clustering</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l0 level1 lfo14; tab-stops: list .5in;"><span style="font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">          </span></span></span><span style="font-family: Calibri; font-size: small;">Load Balancing</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l0 level1 lfo14; tab-stops: list .5in;"><span style="font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">          </span></span></span><span style="font-family: Calibri; font-size: small;">Data Replication</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l0 level1 lfo14; tab-stops: list .5in;"><span style="font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">          </span></span></span><span style="font-family: Calibri; font-size: small;">Snapshots</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l0 level1 lfo14; tab-stops: list .5in;"><span style="font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">          </span></span></span><span style="font-family: Calibri; font-size: small;">Fail-Over</span></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><strong><span style="font-family: Calibri;"><span style="font-size: small;">Summary</span></span></strong></p>
<p class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt;"><span style="mso-bidi-font-weight: bold;"><span style="font-family: Calibri; font-size: small;">BCP in IT attempts to minimize the financial impact caused by failure of a mission-critical service.</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l12 level1 lfo15; tab-stops: list .5in;"><span style="font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">          </span></span></span><span style="font-family: Calibri; font-size: small;">Step 1: Understand the criticality of the systems, applications and data you use (with $$ in mind)</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l12 level1 lfo15; tab-stops: list .5in;"><span style="font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">          </span></span></span><span style="font-family: Calibri; font-size: small;">Step 2:  Identify Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO)</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l12 level1 lfo15; tab-stops: list .5in;"><span style="font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">          </span></span></span><span style="font-family: Calibri; font-size: small;">Step 3:  Understand your Risks</span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 0in 0in 10pt 0.5in; mso-list: l12 level1 lfo15; tab-stops: list .5in;"><span style="font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;"><span style="font-size: small;">•</span><span style="font: 7pt &quot;Times New Roman&quot;;">          </span></span></span><span style="font-family: Calibri; font-size: small;">Step 4:  Implement an IT infrastructure that can meet RTO’s, RPO’s and your Budget</span></p>